Refund Policy

30-Day Money-Back Guarantee

We want you to love TextElixir. If you're not satisfied with your Premium subscription, you can request a full refund within 30 days of your purchase or most recent renewal date.

How to Request a Refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all TextElixir purchases. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at support@textelixir.com from the address you used to purchase, and we'll help you submit the request.

Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.

Canceling Future Renewals

You can cancel auto-renewal at any time via paddle.net. After cancellation, you'll keep Premium access until the end of your current billing period.

Questions

For any refund or billing question, contact support@textelixir.com. You can also review Paddle's full Refund Policy.